Refund policy

Thank you for shopping with us!

we accept returns/exchanges only for the following reasons:

  • Wrong product received

  • Damaged product received

  • Size mismatch due to dispatch error

  • Misprint / manufacturing defect

📦 Return/Exchange Window

You must raise a request within 7 days of delivery by emailing us at [your email] with:

  • Order ID

  • Unboxing video/photos of the issue

  • A brief description of the problem

🔁 Return & Exchange Conditions

  • Product must be unused, unwashed & in its original packaging

  • We do not accept returns/exchanges for:

    • Customer-selected wrong size

    • Change of mind

    • Color difference due to monitor/screen display

💸 Refunds

  • Refunds are issued only if stock is unavailable for replacement

  • Refund will be processed back to your original payment method within 7–10 working days

Contact: support@krishshaystore.com